Valentine Hill Farm Privacy Notice
January 13, 2008
The Privacy Notice describes how we treat personal information when you use the Valentine Hill Farm web site (the Site) and services. The following describes our privacy practices that are specific to Valentine Hill Farm web site.
You may choose to submit personal information to the Site in order to request information or to become a member of the Valentine Hill Farm Community Supported Agriculture service (such as your name, address, telephone number and zip code).
Valentine Hill Farm maintains and processes personal information in order to provide your personalized services. This information will be stored in a cookie on your machine. This information will only be used to determine use of the Site.
January 13, 2008
At Valentine Hill Farm we recognize that your privacy is important. This Policy applies to all of the products, services and web sites offered by Valentine Hill Farm. In addition, where more detailed information is needed to explain our privacy practices, we will post separate privacy notices to describe how particular services process personal information, which are accessible from the Site.
If you have any questions about this Policy, please feel free to contact us through our web site or write to us at Privacy Matters, c/o Valentine Hill Farm, 7549 South Retriever Lane, Zionsville, Indiana 46077-8249.
Information we collect and how we use it:
We offer a number of services that do not require you to register for an account or provide any personal information to us. In order to provide our full range of services, we may collect the following types of information:
Information you provide
When you sign up for a Valentine Hill Farm Account or other Valentine Hill Farm service or promotion that requires registration, we ask you for personal information (such as your name, e-mail address and an account password). For certain services, such as our advertising programs, we also request credit card or other payment account information, which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Valentine Hill Farm services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
When you use the Site services, our servers automatically record information that your browser sends whenever you visit a web site. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send e-mail or other communication to Valentine Hill Farm, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Valentine Hill Farm may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
Valentine Hill Farm processes personal information on our servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent. You can decline to submit personal information to any of our services, in which case Valentine Hill Farm may not be able to provide those services to you.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Valentine Hill Farm employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Valentine Hill Farm processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Valentine Hill Farm services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices for these services.
Valentine Hill Farm regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Valentine Hill Farm treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, c/o Valentine Hill Farm, 7549 South Retriever Lane, Zionsville, Indiana 46077-8249. When we receive formal written complaints at this address, it is Valentine Hill Farm policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Valentine Hill Farm and an individual.
Changes to this policy
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Privacy Matters, c/o Valentine Hill Farm, 7549 South Retriever Lane, Zionsville, Indiana 46077-8249.